File a Claim
Submit your warranty claim in four steps. Claims are reviewed within 3 business days.
Certificate Code
Locate your 8-digit warranty certificate code from your confirmation email or receipt.
Claim Type
Identify your claim category: Purchase Protection, Price Protection, or Delivery Assurance.
Description
Provide a clear description of the issue, including relevant dates and order details.
Submit
Send your claim via email. You will receive confirmation within one business day.
Purchase Protection
If your merchant fails to deliver the covered product, we reimburse your full warranty coverage amount. Coverage applies from the moment of certificate issuance.
Price Protection
30-day price match on covered purchases. If the price drops within 30 days of your warranty certificate issuance, we cover the difference.
Delivery Assurance
Coverage for lost, damaged, or delayed shipments. If your covered order does not arrive as expected, your warranty certificate provides full protection.
Claims Process
Claim Received
Confirmation email sent within one business day of submission.
Review
Our claims team reviews your submission and verifies your certificate.
Resolution
Claim decision issued. Approved claims proceed to fulfillment.
Fulfillment
Approved warranty coverage delivered per the terms of your certificate.